Windows 8 / Office 透過電話激活時，自動語音系統為全英文提示，對英文不佳的使用者造成困擾。本文提供完整電話激活語音流程中英對照表，涵蓋歡迎詞、用戶類型選擇、安裝 ID 輸入、確認 ID 接收、錯誤處理、激活完成等所有階段。

語音流程中英對照

開場與身分確認

• Welcome to Microsoft Product Activation. 歡迎來到微軟產品啟用中心。
• Please press 1 as a home user, and 2 if you are a business customer with a volume license agreement. 家庭用戶請按 1，批量授權企業客戶請按 2（家用按 1）。
• To activate, you must have your installation numbers from your activation wizard screen. 激活需準備啟用精靈畫面上的安裝 ID 號碼。
• If you are familiar with this process, you may press the hash key to skip any instructions. 熟悉流程者可按 # 鍵跳過說明。
• No personal information is collected during activation. 激活過程不收集個人資訊。
• If you have your ID to hand and are ready to proceed, please press the hash key. 手邊有安裝 ID 且準備好繼續，請按 # 鍵。
• To repeat this message, press the star key. 重複此訊息請按 * 鍵。

輸入安裝 ID (9 組)

• Please enter the first group now. 請輸入第一組號碼。
• Thank you! And the second group / third group ... / seventh group / eighth group / final group. 謝謝，請輸入第 2/3.../7/8/最後一組號碼。
• Please wait while your confirmation number is generated. 請稍候，您的確認號碼正在生成。

金鑰無效情況

• We are unable to activate your product. 我們無法啟用您的產品。
• It is possible that you are a victim of software piracy. 您可能是盜版軟體受害者。
• In order to check if your product is original, please click on the weblink www.microsoft.com/genuine. 請訪問 www.microsoft.com/genuine 驗證正版。
• To obtain the licensed product, please return to your Microsoft reseller. 請向微軟經銷商購買授權產品。
• To repeat the message, please press the star key. 重複訊息請按 * 鍵。
• No entry was detected. We are now ending your call. 未檢測到輸入，通話結束。

金鑰有效情況 - 安裝台數確認

• On how many computers is your product currently installed? 您的產品金鑰安裝在幾台電腦上？
• Press One if you have installed this product on one computer. 僅安裝在 1 台請按 1。
• Press Two if you have installed this product on more than one computer. 安裝在超過 1 台請按 2。（家用通常按 1）
• We will now continue to activate your product. 現在繼續啟用您的產品。
• Your entry was accepted, now you will hear the confirmation ID readout. 您的輸入已接受，現在將播報確認 ID。
• Starting with block A. 從 A 組開始。
• Please either insert this number into the empty blocks at the bottom of your activation wizard, or write this number down for immediate entry into the activation wizard at the end of this call. 請將號碼填入啟用精靈底部空格，或記下待通話結束後輸入。
• To hear this message again, please press the star key. / For help, press 0. 重聽按 *，求助按 0。

確認 ID 回報 (A-H 組，每組播報兩遍)

• Here is Block A : ****** / To continue press the hash key. / To repeat the last block press the star key. A 組確認碼：****** / 繼續按 # / 重複本組按 *。（B-H 組同理）

完成激活

• To complete, click the next button at the bottom of your activation window, then click finish. 完成激活：點擊啟用視窗底部「下一步」，再點「完成」。
• If you wish to hear your entire confirmation ID again, press 1. Otherwise, thank you for calling Microsoft. Goodbye. 想再聽完整確認 ID 按 1，否則感謝致電微軟，再見。

建議列印此對照表或另開裝置顯示，撥打電話激活時對照操作。英國免費號碼 800 018 8354 可用 Skype 免費撥打。